Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused within 7 days of the purchase date.

Please note that customers will be responsible for shipping costs.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

Please email shop@gaselleandj.com

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard UK shipping will be between 2-4 business days.

Express shipping will take between 1- 3 business days.

All international shipping will take between 3-5 business days.